Crossbeats Reviews

The price range of Crossbeats products varies depending on the specific product. For instance, the Crossbeats Spark is priced at ₹1,599, down from ₹3,999. Similarly, the Blaze 24W Soundbar is available for ₹1,699, reduced from ₹3,999. Please note that these prices are subject to change and may vary based on sales or promotions. For the most accurate and up-to-date pricing, it's best to check the official Crossbeats website or authorized retailers.

Crossbeats is a popular brand in India known for its smartwatches and wireless audio products. They offer a variety of products including smartwatches, earphones, headphones, neckbands, speakers, dashcams, and mobile accessories. One of their products, the Nexus AMOLED Smartwatch with ChatGPT, is priced at ₹ 3,999, discounted from ₹ 12,999. This is a significant discount of 69%. The products are available online and are described as very affordable. They also offer free shipping and a 1-year warranty on their products. However, please note that prices may vary depending on the specific product and any ongoing promotions or discounts.

Crossbeats is recognized as one of India's top Smartwatch & Wireless Audio Brands. They offer a wide range of products including Smartwatches, Earphones, Headphones, Neckbands, Speakers, Dashcam Accessories, and Wireless Chargers. One of their standout products is the Monarch smartwatch, which is designed for the sophisticated individuals and features a dual tone ceramic bezel and a brushed stainless-steel adjustable strap. In addition to their product offerings, Crossbeats also provides a 1-year warranty and free shipping on their products. If a product is found to have a manufacturing defect, Crossbeats offers a replacement service. However, it's important to note that this warranty is confined to the first purchaser of the products and is non-transferable. Accessories are not covered under this warranty.

You can buy Crossbeats products directly from their official website. After purchasing, you should register your product on the Crossbeats website to avail the 1-year warranty. Please note that only products purchased from Crossbeats authorized online/offline stores are eligible for the warranty claim. It's recommended to keep the carton box and package for hassle-free warranty/return entitlement. You should register within 10 days of purchase. Every brand-new Crossbeats product purchased directly from one of their official selling channels is covered by a 6 months warranty. To claim an additional 6 months of warranty, register the product within 10 days of purchase on the Crossbeats official website. The item can be replaced only once within the warranty period.

At Crossbeats, you have multiple options to make your payment. These include internet banking, cash on delivery, and they accept all types of credit and debit cards. You can also pay through PayPal, PhonePe, and Google Pay.

Crossbeats has a specific return and refund policy. For damaged or manufacturing defect products, only replacements are applicable. The customer has to notify of any damage or manufacturing defect within 24hrs of receiving the product. If your product is within the replacement window, you need to send an email to support@crossbeats.com requesting approval. The product should be self-shipped within 48hrs after the replacement request is approved and returned to their warehouse within 72 HRS post-approval with all the accessories and original packaging. Once the product is returned and received by the warehouse, the warehouse team will check and ensure everything is correct. Once everything is verified, your replacement will be processed.

As for the refund policy, please note that refunds will not be issued back to the original bank or source account. Instead, customers will receive the full refund amount as 'Store Credit' in the form of a Gift Card. This Gift Card will be valid for a period of 6 months, during which customers can utilize it to purchase any other item from their website. If the order that you want to cancel has not been shipped out yet, you need to inform their support team or email them at support@crossbeats.com. In such cases the order will be cancelled and a gift card will be issued for the value of the product. A full refund of a product is allowed only under specific circumstances. If the product delivery takes more time than promised, then the customer can cancel the order and the full amount will be refunded back to the customer within 14 working days. If the product comes back to the warehouse undeliverable due to customer not available to receive the product or if the address given on the order is incorrect or if after several attempts by the courier company the customer still has not taken delivery of the product, the refund will be processed after deducting shipping and handling charges. A customer can also ask for a refund if the product received is different from the order placed.

Crossbeats has a detailed Return and Refund Policy. For damaged or manufacturing defect products, only replacements are applicable. The customer has to notify of any damage or manufacturing defect within 24hrs of receiving the product. If your product is within the replacement window, you can send an email to support@crossbeats.com requesting approval. The support team will respond to the request within 48 hrs with details of where to ship the return. Please self-ship the product within 48hrs after the replacement request is approved. Please ensure that the product is returned to their warehouse within 72 HRS post-approval with all the accessories and original packaging. Once the product is returned and received by the warehouse, the warehouse team will check and ensure everything is correct. Once everything is verified, your replacement will be processed. They usually process all replacements within 48hrs of the warehouse receiving your product return.

As for the Refund Policy, please note that refunds will not be issued back to the original bank or source account. Instead, customers will receive the full refund amount as 'Store Credit' in the form of a Gift Card. This Gift Card will be valid for a period of 6 months, during which customers can utilize it to purchase any other item from their website. FULL REFUND of a product is allowed only under the following circumstances: If the product delivery takes more time than promised, then the customer can cancel the order and the full amount will be refunded back to the customer within 14 working days.

Regarding the Shipping Policy, any order placed on their website is processed within 2 working days of intimation of such order and is ordinarily delivered within 5 to 7 working days of placing the order for delivery in India. All orders placed post 6 pm shall be scheduled for the next working day and the order shall be presumed to have been placed on the next working day. Once an item has been shipped, they cannot change or alter the shipping address. All return charges will be paid by the customer and Crossbeats will not refund that.